1. Commitment to Data Privacy
At Vimehi, we respect your privacy and recognize that email subscriber lists represent sensitive commercial assets. This Privacy Policy outlines how we collect, process, handle, and safeguard data when you use our website, dashboard, and API endpoints.
2. Information We Collect
- **Account & Authentication Data:** When registering or signing in, we collect your email address for passwordless one-time password (OTP) delivery and session management.
- **Transaction & Order Data:** Details of purchases, package selections, order IDs, and payment gateway confirmations (PayPal or Razorpay). We do not store raw credit card numbers on our servers; payments are processed directly by certified PCI-DSS compliant gateways.
- **Verification Query Data:** Email addresses submitted for real-time verification or bulk file processing.
- **Technical & Telemetry Data:** IP addresses, browser user-agent headers, and request timestamps used solely for rate limiting, security, and fraud prevention.
3. Our Strict List Privacy Guarantee
**We never sell, rent, monetize, or disclose your uploaded email lists to third parties.**
Your uploaded contact lists are used strictly to perform real-time DNS, MX, and SMTP deliverability handshakes. Once processing completes, your downloadable verification results are stored securely in your dashboard for a limited retention period and can be purged at your request.
4. Cookies & Local Storage
We utilize essential HTTP-only cookies (`vimehi_session`) solely to maintain secure authentication sessions and track complimentary free test limits. We do not employ third-party tracking cookies or behavioral advertising trackers.
5. Data Security & Infrastructure
All traffic between your browser and Vimehi is encrypted using Transport Layer Security (TLS 1.3). Our platform is hosted on enterprise Oracle Cloud Infrastructure (OCI) with hardened system environments, strict firewall policies, and role-based access control.
6. Your Rights (GDPR & CCPA Compliance)
Depending on your jurisdiction, you have the right to access, rectify, or request deletion of your account information and ledger records. To exercise these rights or request account closure, please email us at [support@vimehi.com](mailto:support@vimehi.com).
7. Contact & Privacy Inquiries
For any questions regarding this Privacy Policy or our data handling practices, please contact our Data Protection Officer at [support@vimehi.com](mailto:support@vimehi.com).
